Privacy Policy for Reflection Pools USA

Effective Date: 11/07/2024

1. Introduction

Reflection Pools USA is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our landing page, submit a form, or call us through our website or advertisements on Google and Meta platforms. By using our landing page or submitting your information, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information when you:

-Fill out forms on our landing page

-Call us directly from the landing page or from our advertisements

-Interact with our landing page, where data is collected via Google Analytics and Google Tag Manager

The types of personal information we may collect include:

-Name

-Contact details, including phone number, email address, and postal address

-Any information you provide in your message or inquiry

Additionally, we collect non-personal information about your use of our website through cookies and tracking technologies for analytics and advertising purposes.

3. How We Use Your Information

We use the collected information to:

-Respond to inquiries and provide information on our services

-Follow up on requests via text, phone call, or email

-Improve our website’s functionality and marketing effectiveness

-Analyze usage trends to enhance user experience

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through Google Analytics and Google Tag Manager to monitor user behavior, improve website performance, and measure advertising effectiveness. When you first visit our website, you will have the option to manage or decline cookies.

Managing Cookies: You may choose to manage or decline cookies upon visiting our website. Disabling certain cookies may affect the website’s functionality.

5. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

-Service providers assisting us in CRM management, marketing, and communication

-Analytics providers like Google to enhance our understanding of website usage

All third parties with whom we share data are required to comply with applicable U.S. data privacy laws and to protect your information.

6. Your Choices and Opt-Out Options

You may opt out of receiving communications from us at any time by:

-Clicking on the unsubscribe link in our emails

-Replying "STOP" to opt out of text messages

-Contacting us directly at [email protected]

Opting out may limit your access to certain promotional information or services offered by Reflection Pools USA.

7. Data Retention

We retain your contact information in our CRM for 24 months from the date of your last interaction. However, you may request deletion of your information at any time by contacting us at [email protected]. We will honor such requests within a reasonable timeframe.

8. Data Security

We implement reasonable safeguards to protect the personal information you provide us from unauthorized access, alteration, and disclosure. However, as no online transmission is entirely secure, we cannot guarantee absolute security.

9. Children’s Privacy

Our services are intended for adults, and we do not knowingly collect information from individuals under 18. If we discover that we have collected personal information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted with a revised "Effective Date" at the top of this page.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights regarding your data, please contact us at:

Reflection Pools USA

5630 Albert Pike Rd.

Hot Springs National Park, AR 71913

Email: [email protected]

Phone: (501) 681-8027